Over the last two years, Olentangy Local Schools has experienced several challenges with our current phone notification system vendor. The district thought these issues had been resolved. However after multiple recent problems, Olentangy Local Schools has decided to look at other options.
During this transition, the district will not be using the automated phone system for any delay or closure notifications. We feel that we can no longer depend on an unreliable system. The district will continue to use listserve, website and Twitter (@OlentangySD) messages as well as the local media should the need arise to cancel or alter the school schedule in any way. These communication channels have proven to be very reliable and provide the information your family will need in a reasonable amount of time. The hope is that this transition period will only last a few weeks and that a new service provider may be available next month.
In the meantime, please accept the district’s most sincere apology for any confusion or frustration your family may have experienced. Changes to your daily routine are challenging enough without the added problem of a poor communication system. Please know that this service does not represent the standard for excellence that Olentangy Local Schools expects of its vendors. The district is taking corrective action at this time and I hope to have additional information for you in the near future.